Free delivery for orders over £50 (UK Mainland Only) Orders will not be shipped from December 25th - 29th and Janurary 1st
At Lucky Cuppa, we’re committed to providing the best experience for our customers. If you have any issues, concerns, or feedback, we’re here to help resolve them swiftly and efficiently. Here’s how you can get in touch with us:
If you have any questions, or if you’re experiencing any issues with your order or product, please don’t hesitate to reach out to us. You can contact us in the following ways:
Using Our Contact Form:
Simply fill out the form below, and please ensure to select “Complaints” in the subject matter. This helps us prioritize your message and direct it to the correct team for quicker resolution.
Direct Email:
Alternatively, you can email us directly at contact@luckycuppa.com. We’ll make sure to address your concern as quickly as possible.
All complaints and inquiries will receive an initial response within 72 hours. We understand the urgency of your concerns, and our team will work promptly to resolve any issues you may have.
We are dedicated to improving our products and services, and we take customer feedback seriously. Your satisfaction is our priority, and we will do our utmost to ensure any issues are resolved in a timely and satisfactory manner.
We appreciate your patience and understanding. If you have any other questions, feel free to get in touch—we’re here to help!
